Tuscaloosa 311 handles most city requests: dial 311 or 205-248-5311, 7 a.m. to 7 p.m. weekdays. Mayor's office: 205-248-5001. Police non-emergency: 205-349-2121.
Last checked Oct. 17, 2026. Facts on this page come from the City of Tuscaloosa’s contact, City Council, mayor, Tuscaloosa 311 and department pages.
For almost anything the City of Tuscaloosa does, start with Tuscaloosa 311: dial 311 inside the city limits or 205-248-5311, 7 a.m. to 7 p.m. Monday through Friday, except city holidays. It takes requests for garbage and recycling, animal control, water and sewer, streets, and permits and licenses. You can also file a request online or in the free 311 app for iPhone or Android.
Who to call
- Emergency: 911
- Tuscaloosa 311: 311 or 205-248-5311
- Police non-emergency: 205-349-2121
- City Hall: 2230 Seventh St., 7 a.m. to 5 p.m. weekdays; free parking in the downtown deck, cross from its fourth floor
The mayor and the City Council
Mayor Walt Maddox was elected to his sixth term on March 4, 2025. Office: 205-248-5001, mayor@tuscaloosa.com. Requests for proclamations go to requests@tuscaloosa.com.
The City Council has seven members, one from each district. It meets every Tuesday at 5 p.m. in the Council Chambers on the second floor of City Hall (the council’s page gives the address as 2201 University Blvd.); committees meet Tuesday afternoons from 1:30 p.m. Agendas are on the city’s meetings page. Find your district on the city’s district lookup. Council office: 205-248-5021.
| District | Council member | |
|---|---|---|
| 1 | Joseph Eatmon Sr. | joseph.eatmon@tuscaloosa.com |
| 2 | Raevan Howard, president pro tempore | rhoward@tuscaloosa.com |
| 3 | Richard Henry | rhenry@tuscaloosa.com |
| 4 | Lee Busby | lbusby@tuscaloosa.com |
| 5 | Vacant; email the mayor’s office | mayor@tuscaloosa.com |
| 6 | John Faile | jfaile@tuscaloosa.com |
| 7 | Cassius Lanier | clanier@tuscaloosa.com |
District 5 has been vacant since Council President Kip Tyner died Sept. 18, 2026. The council elected Raevan Howard president pro tempore on Sept. 29. A special election for District 5 is set for Tuesday, Dec. 8; see voting in Tuscaloosa County.
City departments
| Need | Office | Phone |
|---|---|---|
| City records, elections, agendas | City Clerk Brandy Johnson | 205-248-5010 |
| Water and sewer account, start or stop service | Water Business Office, City Hall Annex III, 23rd Avenue and Gary Fitts Street | 205-248-5500 |
| Sewer backups and overflows | Wastewater | 205-248-5900 |
| Garbage, trash and recycling | Environmental Services, 3440 Reese Phifer Ave. | 205-248-4900 |
| Building permits and inspections | Building and Inspections | 205-248-5110 |
| Zoning and planning | Planning Division | 205-248-5100 |
| Code enforcement: uncut yards, unkempt property | Tuscaloosa 311 | 311 |
| Property maintenance inspections | Chief Property Maintenance Inspector | 205-248-5127 |
| Streets, drainage, land development | Office of the City Engineer | 205-248-5380 |
| Special events and parade permits | Special Events | 205-248-5282 |
| Burn permits | Fire Prevention, 7 a.m. to 5 p.m. weekdays | 205-248-5420 |
| Animal control | Tuscaloosa 311 | 311 |
| Stray animals and lost pets | Tuscaloosa Metro Animal Shelter, 3140 Inv. Dornell Cousette St. | 205-752-9101 |
Police and fire
- Tuscaloosa Police Department: Chief Michael Baygents, appointed April 24, 2026. Non-emergency 205-349-2121; administration 205-248-4500; records 205-248-4560; 3801 Trevor S. Phillips Ave. See the TPD directory for other divisions.
- Lake Tuscaloosa boat complaints: TPD Lake Patrol, 205-349-0245.
- Tuscaloosa Fire Rescue: administration 205-248-5420, 3200 Greensboro Ave.
The Tuscaloosa County Sheriff’s Office is at 205-752-0616, the number the county lists on its elections page.
Records and complaints
- Public records: file a public records request.
- A claim against the city: the City Attorney’s office handles claims; see the city’s claims form.
- Traffic tickets: Municipal Court; see the court page.
What this means for you
- Start with 311 for anything the city does, 7 a.m. to 7 p.m. weekdays.
- District 5 residents: write to the mayor’s office until the Dec. 8 special election.
- Save 205-349-2121 for police matters that are not emergencies.
More guides: trash and recycling in Tuscaloosa, power outages and building permits and zoning.
Frequently asked questions
What is the phone number for Tuscaloosa City Hall?
Tuscaloosa 311: dial 311 inside the city limits or 205-248-5311, 7 a.m. to 7 p.m. Monday through Friday. City Hall is at 2230 Seventh St. and is open 7 a.m. to 5 p.m. weekdays.
Who is the mayor of Tuscaloosa?
Walt Maddox, elected to his sixth term on March 4, 2025. The mayor’s office is 205-248-5001, mayor@tuscaloosa.com.
When does the Tuscaloosa City Council meet?
Every Tuesday at 5 p.m. in the Council Chambers on the second floor of City Hall. Committees meet Tuesday afternoons from 1:30 p.m. The council office is 205-248-5021.
What is the Tuscaloosa police non-emergency number?
205-349-2121, the Tuscaloosa Police Department’s communications line. Call 911 for emergencies.
Who do I call about a stray dog in Tuscaloosa?
Report animal control problems to Tuscaloosa 311. Strays from the city go to the Tuscaloosa Metro Animal Shelter, 205-752-9101; call before bringing an animal in.
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